Effective Date: October 17, 2025
At West Coast Mortgage Group, your privacy is extremely important to us. We are committed to protecting your personal information and maintaining your trust.
1. Information We Collect
We may collect personal information that you provide when you:
Apply for a loan or submit an inquiry on our website;
Communicate with us via phone, email, text, or online forms;
Participate in surveys or respond to occasional marketing campaigns.
This information may include:
Name, address, email, and phone number
Social Security number and date of birth
Employment, income, and asset information
Credit and transaction data from third-party credit reporting agencies
2. How We Use Your Information
We use your information for purposes directly related to providing and servicing your mortgage or loan request, including:
Communicating with you about your loan status, updates, and documentation needs
Verifying your identity and assessing your eligibility for financial products
Fulfilling legal and regulatory requirements
In addition, we may occasionally use your contact information (including phone number, text message, and email) to send you helpful updates, educational resources, or marketing messages about our products and services. These communications are designed to add value to your customer experience and will always include an option to opt out.
3. We Do Not Sell or Share Your Information
We never sell, rent, or trade your personal information to any third party.
Your information is used solely by West Coast Mortgage Group and trusted service providers who assist us in loan processing, communication, or compliance—always under strict confidentiality agreements.
4. How We Protect Your Information
We maintain physical, electronic, and procedural safeguards that comply with federal and state laws to protect your information. Access is restricted to employees who need your information to provide products or services to you.
5. Your Choices
You may opt out of receiving marketing communications from us at any time by following the instructions in our emails or texts, or by contacting us directly.
Please note that even if you opt out of marketing messages, we may still contact you regarding your loan application or servicing updates.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with a new effective date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
West Coast Mortgage Group
Phone: (916) 453-7533
Email: info@wcmtg.com
Address: 2716 Broadway Sacramento, CA 95818