Trustworthy Mortgage Reputation
At West Coast Mortgage Group, we have a proven track record of being the mortgage lender of choice across multiple review platforms. Over the past 16 years, we have always looked out for our client’s best interests. We do this because we want to uphold a five-star customer financial service model. With this model, we always work to find a mortgage that fits and even surpasses our client’s goals.
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If you are on the fence about working with a mortgage company, allow us to help with a pressure-free conversation so you can navigate the financial side of your decision.
We are fully transparent with our mortgage process and even offer “side by side” mortgage comparisons so that you are fully confident in the decisions that you make.
Thank you Robert, Michelle and everyone who helped close on my new house!
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I don't believe in luck, I believe in trust and understanding, I've been with MRS Emilia William for some YEARS and I've made a good amount of money with her simple strategies of trading. Meeting with her has been the best experience that …
Compassionate and highly ethical people. I would recommend them to all home buyers out there. Our agent,
Bonnie Ferraiuolo was superb in navigating us (first-time home buyers) through the home loan process.
High ethics and communication! I had such a great experience that I come to work for them!
Jacob Salas is the best, he was amazing through the whole process he kept me informed, if I had questions he had answers. I would absolutely recommend West Coast Mortgage, Jacob was amazing
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Very professional
Thank you Jose. We enjoyed working with you.
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Responsive, good rates, and great people based on my two refinances with them. I wouldn't go anywhere else!
Thank you for the five star review Christopher! Let us know how we can help in the future. We are thankful to hear we have your recommendation.
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Jorge went above and beyond when I was buying my house. I had a ton of questions during this overwhelming process, he was always available and very helpful. I highly recommend West Coast Mortgage Group, the process felt easy, but also I was…
Thank you for the five star review Kim! Let us know how we can help in the future. We are thankful to hear Jorge has your recommendation.
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It was great working with Tyler Browe from West Coast Mortgage Group and I am extremely satisfied with the service that was provided. This being our first home loan Tyler was always available to answer all of our questions and kept us …
Thank you for the five star review Hugh! Let us know how we can help in the future. We are thankful to hear Tyler has your recommendation.
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Ben and Jen have been our home finance and insurance dream team! I would highly recommend them to anyone who is looking for refi/home loan assistance.
I worked with WCM on two occasions. The first during a home purchase and the second for a refi. Ben is our loan officer and delivered customer service with the utmost professionalism and integrity. His response time is impeccable. He …
Thank you for the five star review Adela! Let us know how we can help in the future. We are thankful to hear Ben has your recommendation.
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If you are looking to refinance a home, or a property, Ben Lauer has an amazing team at West Coast Mortgage Group! Ben always kept me informed throughout the entire process. He answered all calls and texts without hesitation. Ben is very …
Thank you for the five star review Alan! Let us know how we can help in the future. We are thankful to hear Ben has your recommendation.
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Ben has helped my family with 3 loans in the last 2 years. Every time he has closed them on time, one was a cash out refinance. He has done an amazing job and always exceeds expectations with his knowledge. He is easy to work with and …
Thank you for the five star review Amendeep! Let us know how we can help in the future. We are thankful to hear Ben has your recommendation.
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We have used Ben for multiple transactions – home purchase, refinance, home and auto insurance. Ben and his team are very responsive and you're never left wondering the what the next step is or when you'll hear from him again. Highly …
Thank you for the five star review Wil! Let us know how we can help in the future. We are thankful to hear Ben has your recommendation!
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I can strongly recommend West Coast Mortgage Group. This being our first house we had a lot of questions for Michael and he was able to not only answer them but put our worries to rest. I’ve referred multiple friends and family members to …
Thank you for the five star review Lauren! Let us know how we can help in the future. We are thankful to hear Michael has your recommendation!
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I highly recommend Michael Buccella for your mortgage needs. He helped my wife and I understand every step of the loan process and clearly has a wealth of knowledge for his profession. We have used Michael for our initial home loan and our …
I highly recommend Michael Buccella for your mortgage needs. He helped my wife and I understand every step of the loan process and clearly has a wealth of knowledge for his profession. We have used Michael for our initial home loan and our …
Thank you for the five star review Robert! Let us know how we can help in the future. We are thankful to hear Michael has your recommendation!
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Michael is the man and the West Coast Mortgage Group is full of professionals that get things done. Michael helped me with a very difficult refi and then I later was able to get his help with a new purchase out of his normal area. Would …
Thank you for the five star review Clinton! Let us know how we can help in the future. We are thankful to hear Michael has your recommendation!
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I've done quite a few loans through Ben Lauer and his team, and he's never disappointed! From FHA to conventional, single family or multiples, Ben has the know-how and drive to get the loan done!
I really appreciate how easy it's always …
Thank you for the review Lee! Let us know how we can help in the future. We are thankful to hear Ben has your recommendation! We are very grateful to have him on our team.
I've done quite a few loans through Ben Lauer and his team, and he's never disappointed! From FHA to conventional, single family or multiples, Ben has the know-how and drive to get the loan done!
I really appreciate how easy it's always …
Thank you for the five star review Lee! Let us know how we can help in the future. We are thankful to hear Ben has your recommendation!
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I've worked with Michael B. for my first home purchase and a refi. I appreciated his thoroughness and patience in helping me navigate this process for the first time, which is why I returned to him for my refi. He's very knowledgeable and I…
Thank you for the five star review Steven! Let us know how we can help in the future. We are thankful to hear Michael has your recommendation!
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I am a veteran and I've done five loans with Ben Lauer, with the last one, taking cash out, being the most difficult one. Ben is an expert PLUS he seems to have an ending supply of patience dealing with the VA's bureaucracy, red tape and …
Thank you for the five star review Dennis! Let us know how we can help in the future. We are thankful to hear Ben has your recommendation!
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I want to express my genuine gratitude towards the West Coast Morgage group and everyone who played a role in me receiving my loan. I genuinely appreciate all of you guys. I want to thank Robert and Tara for leading the charge in helping me…
Thank you for the five star review Joey! Let us know how we can help in the future. We are thankful to hear Nathan, Tara, myself and Vannessa have your recommendation!
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Russell made the refinance process an absolute breeze!
Thank you for the five star review! Let us know how we can help in the future. We are thankful to hear Russell has your recommendation!
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Bonnie Ferraiuolo helped us purchase our home and we were very impressed with her professionalism. She made the process of buying so smooth! We'll definitely use her again for any future needs!
Thank you for the review Jennifer! Let us know how we can help in the future. We are thankful to hear Bonnie has your recommendation! We are very grateful to have her on our team.
Bonnie Ferraiuolo helped us purchase our home and we were very impressed with her professionalism. She made the process of buying so smooth! We'll definitely use her again for any future needs!
Thank you for the five star review Phil and Jen! Let us know how we can help in the future. We are thankful to hear Bonnie has your recommendation!
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It was such a pleasure working with Robert and his team at West Coast Mortgage. They were extremely responsive with anything we needed from the beginning of obtaining a mortgage loan all the way until closing. Robert and his team …
Jorge, it was a pleasure working with you as well. Thank you for taking the time to write this review and trusting my team to assist you with your loan. You are much appreciated. – Rob
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Ben & Jen are the best refinance our house in a heartbeat and move the money towards the next purchase immediately it was very time sensitive and they met the criteria and time window
Thank you for the review Ari! Let us know how we can help in the future. We are thankful to hear Ben and Jen has your recommendation! We are very grateful to have them on our team.
Ben Lauer was great!! He walked us through everything, always kept us in the loop. Answering any questions we had! We got an excellent rate!!
Highly recommend you won’t be sorry!!!!!!
Thank you for the five star review Lisa! Let us know how we can help in the future. We are thankful to hear Ben has your recommendation!
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Working with a team like Ben & Jen is exactly what we needed. In a world full of apathy it is refreshing to work with people who care and know what they are doing. We'll be back!
Thank you for the review Kip! Let us know how we can help in the future. We are thankful to hear Ben and Jen has your recommendation! We are very grateful to have them on our team.
Ben Lauer and his team delivered! Excellent service, good communication and prompt follow-up. Very streamlined and easy process. Did not disappoint! 🙂
Thank you for the five star review Mary! Let us know how we can help in the future. We are thankful to hear Ben has your recommendation!
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I have worked with Michael on five loans and refinances, and I don't even consider other lenders I have worked with in the past. Michael is incredible every step of the way, and he gets the job done! I have had some tricky transactions, and…
Thank you for the review Ari! Let us know how we can help in the future. We are thankful to hear Michael has your recommendation! We are very grateful to have him on our team.
Russell was a pleasure to work with. He was professional and kept us informed as to how things were progressing through the entire process. The biggest benefit of working with Russel is he delivered on what he promised. We ran into some …
Thank you for the five star review Pastor David! Let us know how we can help in the future. We are thankful to hear Russell has your recommendation!
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Russell Conness was definately a GOD sent blessing to our family. We had been working with another loan officer for months and were getting nowhere.... we were very frustrated and angry with the process .We decided to move our paperwork to …
Thank you for the five star review Margarita Let us know how we can help in the future. We are thankful to hear Russell has your recommendation!
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Great working with them!
Thank you so much for your amazing review!
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Aisha is awesome. I don’t think she ever sleeps!
Hi Ann, I agree. LOL. Thank you for your review!
My family recently obtained a VA loan for the purchase of a house and farm A special thanks to Rose at the West Coast Morgage- Sacramento office. Rose, one of the loan processors guided us through the maze of paperwork and documents that …
Our family recently obtained a VA loan for a house and farm. Tara who works closely with loan underwriting at the West Coast Mortgage Group Office in Sacramento was very helpful. Tara navigated us through the complex document and procedure …
My family recently obtained a VA loan for the purchase of a house and farm A special thanks to Rose at the West Coast Morgage- Sacramento office. Rose, one of the loan processors guided us through the maze of paperwork and documents that …
Thanks so much for the assistance with our endeavor, we valued your input and diligent work very much. We’re very pleased with the house and satisfied about the cost. Thank you and the team for helping us through various cost scenarios and…
We worked with Gail on our original mortgage and we also then refinanced with her when rates were LOW! The refinance was a little more troublesome than the original mortgage loan process BUT it was during peak pandemic months so everything…
Thank you for the five star review Michael! Let us know how we can help in the future!
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I was a little hesitant when Russell Conness of West Coast Mortgage Group (WCMG) reached out to me for my home mortgage loan as I was already working with two other nationally known lenders. However the rates, closing costs and time to …
Thank you for the five star review Ruben! We are thankful to hear this. Let us know how we can help in the future!
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I had a great experience buying my first home with Tyler Browe. He was amazingly quick to respond to all my questions and turned documents around fast. He really worked to get me approved as quickly as I needed. Definitely recommend!
Thank you for the five star review Sarah! It's great to hear you had a simple and smooth experience working with us. Let us know how we can help in the future!
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West Coast is the best!!😍
THANK YOU!!!!!!
Owner/Broker followed up and took charge of the issues raised in my original review. Assigned an experienced loan officer who was very responsive and took over the application intake. She is very responsive, follows up and now looks to be …
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Michael Xavier made our refi a breeze. Exceptional service! Michael made the process seem easy. He did all of the hard work. Need help with real estate loan, we highly recommend them! Richard and Sandy Haugner.
🥳Thank you Sandy for recommending us! Michael is a hard worker and we are thankful to hear he made your refi a breeze!
Bonnie is the main reason I would recommend WCM
Carla was awesome! Practically was our underwriter...she was so knowledgeable about what was needed that once our loan went to underwriting they barely asked for anything to finalize our loan. We were super nervous about being able to …
Thank you for the five star review Shann! We are happy to hear the process was a simple experience for you and agree Carla knows how to get the job done! Let us know how we can be of continued help!
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He’s the best! Very helpful and amazing
Thank you for the Review Alex!
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Rob and his Team continue to deliver excellent service without question. This was my third mortgage with West Coast and they were able to secure a super low rate while making the process effortless. I will continue to refer them to friends …
Thank you for the five star review Colin! We are happy to hear the process was a simple experience for you and are incredibly thankful for your continued trust! Let us know how we can help with number 4!
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I had a great experience! Michael helped me navigate through the refinancing process, answered all of my questions and made sure that I got the cost, rate, and terms that I wanted! WCM is definitely the best group for anyone in the …
Thank you for the five star review Paul! We are happy to hear the process was a simple experience for you and agree Michael is a great lending officer! Let us know how we can be of continued help!
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David Kessloff at West Coast Mortgage was a pleasure to work with in the refinance of our home. He is professional, patient, personable, and responsive. We were initially uncertain of the timing of our refinance and wanted to be sure to …
Thank you for the five star review Rebecca! We are happy to hear the process was a simple experience for you and agree David is a great lending officer! Let us know how we can be of continued help!
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We are very happy with Dave and West Coast Mortgage services, Dave is very knowledgeable, responsive and inspires trust, he guided us through the entire process of getting the loan we needed to purchase our home. Highly recommend Dave and …
Thank you for the five star review Jorge! We agree Dave Kessloff is a great loan officer. Let us know how we can continue to help!
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David's help through our refinance this spring took a lot of the stress out of the process we were dreading. He solved any issues that came up and was very prompt to reply to any questions we had. We've been recommending him (my sister …
Thank you for the five star review Peter! David Kessloff is a great loan officer and problem solver! Let us know how we can help!
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David Kessloff has been great! Always keeps me up to date and looking out for the best interest of my family and I. Would recommend Dave and Westcoast Mortgage Group to my friends and family. Again, Thank you so much!
Thank you for the five star review Marko! We agree David Kessloff is a great loan officer and we are happy to hear you felt we want the best for your family, BECAUSE WE DO! Let us know how we can continue to help!
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They get it done, quick and easy process. Chris J and their team were amazing.
Thank you for the five star review! We are happy to hear the process was a simple experience for you. Let us know if we can be of continued help!
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Gail was fantastic! Great communication and very responsive!
Thank you for the recommendation Gary!
Everybody involved was very cooperative and very helpful.
Thank you for the five star review Randall! We are happy to hear you felt helped by our entire team.
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I gave four stars cuz I was charged $1,400 extension fee to close the escrow though I submitted everything on time, if everything was done on time as promised, I would be happy to give 5 stars and recommend for friends.
Thank you for the review Aron! Let us know how we can help get that 5th star!
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The process was a awesome! Jacob did an awesome job at keeping us constantly informed! He was professional and courteous but also was gentle and reassuring! We are still in shock as to how quick and smooth our refinance journey has been…
Thank you Georgina for taking the time to leave a review. We agree Jacob is an awesome loan officer! Let us know how we can continue to help and we're thankful you had a great experience refinancing with us.
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Tara at West Coast Mortgage was great! Made the process simple and easy. Very happy with our refi!
Thank you Jamie for taking the time to leave a review. We agree Tara knows what she's doing and are thankful to have earned your trust! Let us know how we can continue to help.
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Michelle went above and beyond to ensure my mortgage refi was as painless as possible. Would rate with more stars if they were available and would recommend to anyone with zero hesitation.
Thank you David for taking the time to leave us a review. We are thankful to have earned your trust and agree Michelle is amazing! Let us know how we can continue to help.
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Michael Bucella was fantastic – super hardworking! He was the 3rd broker we tried and the only one to stick with us and make it work. Professional and responsive, and loans in the time of Covid are not easy!
Thank you for taking the time to leave a review. We are thankful you felt safe with us and to have earned your trust.
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I was helped by Ralph he was a very knowledgeable and helpful. He explained things in layman's terms and was able to get help my family to see what's going on and how to find the best deal even if it's not from his company. I really …
Thank you for taking the time to leave a review. We are thankful to have earned your trust and agree Ralph knows what he's doing! Let us know how we can continue to help.
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I believe West Coast mortgage to be one of the best lenders in Sacramento. I find myself always recommending them whenever the topic of a good lender comes up!!
Thank you for taking the time to leave a review. We are thankful for your recommendations and to have earned your trust! Let us know how we can continue to help.
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Fast reliable service would use them again
Thank you for the five star review Craig!
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Excellent service provided by Senior Loans Officer, Dewa Dutt. He is very knowledgeable. Usually with other lenders you have to talk to different people from loan application until closing. But with Dewa he is available with you from …
Thank you for taking the time to leave a review. We are thankful to have earned your trust and agree Dewa Dutt is an excellent loan officer! Let us know how we can continue to help.
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As first-time home buyers, we needed a lot of information in a no pressure/straight shooter way. Cortney and the team did a phenomenal job setting expectations for the process and answering any questions we had along the way. We even had a …
Thank you for taking the time to leave a review and congrats on your first home! We are thankful to have earned your trust and agree Courtney and the team are great to work with! Let us know how we can continue to help.
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We felt your team was friendly, knowledgable and kept us informed each step of the loan process. All of our questions were answered in a timely manner. We were very pleased with the entire process. Thank you.
Thank you for taking the time to leave a review Jose. We value helping our clients feel educated and comfortable while getting them connected to great products. We are thankful to have earned your trust and are here if you need anything!
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Wonderful professional Loan Officer, Raphael. Very knowledgeable.
Thank you for taking the time to leave a review Joyce. We agree, Raphael is a great loan officer! We are thankful to have earned your trust and are here if you need anything.
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Mike was great to work with on our refi! 😉
Thank you for taking the time to leave a review Ray. We agree Mike is great to work with and are thankful to have earned your trust!
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Awesome outfit. They really took care of us. Got us an incredibly low interest rate. And helped us out with buying out very first house.
Thank you for taking the time to leave a review Logan. We are thankful to have earned your trust and are here if you need anything!
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Ryan was excellent. He kept me informed every step.
Thank you Kathy for the recommendation! We agree Ryan is excellent to work with. Let us know how we can help in the future.
As a first time homebuyer using my VA loan I was pretty nervous. I had talked to a few different lenders and really didn’t feel like I could trust them. April and Rob gave me very direct and easy to understand explanations to all my …
Thank you for taking the time to leave a review Jorge and for your military service. We are thankful to have earned your trust and are here if you every need anything!
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My most sincere thanks to West Coast Mortgage and especially Mortgage Specialist Gail Perlow. Without her knowledge and expertise I don't believe my home refinance could have gone so smooth. A solid ten in my book. if your looking for the …
Thank you Dave for taking the time to leave us a review! Gail is a tremendous loan officer and we are thankful you felt your experience was a solid ten! We are always here is you need anything!
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I had a great experience with West Coast Mortgage. The entire transaction was smooth and easy. They are affordable and were available to answer any question I had. I highly recommend them. Thanks Rafael!
Thank you for your review Beatriz! Our goal is to make mortgage lending simple and we are thankful you felt it was a smooth and easy experience working with Rafael. We are always here if you need anything.
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Nate was great. The big boss, never spoke to him was very accommodating with apr rate and even paid for my appraisal.
Thank you for the five star rating Greg! We are thankful your experience with Nate was great! We are always here if you need anything!
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VERY PLEASENT EXPERIENCE WORKING WITH BONNIE FERRAIUOLO!!
SHE WAS VERY HELPFULL AND PROFESSIONAL! I WILL BE USING HER AND WEST COAST MORTGAGE IN THE FUTURE . I HIGHLY RECOMEND THEM .
Thank you for the five star rating Bennet! We are thankful to hear you had a great experience with Bonnie! We are always here if you need anything!
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Aisha Browe was fantastic to work with and always on top of each document that was submitted. She worked diligently staying in the timeline to get the financing for our new home in warp speed! If you want timely work, great communication …
Thank you for taking the time to leave us a review Barb! Aisha is a great loan officer and we are thankful you felt her dedication! We are always here if you need anything.
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Michael Xavier was our agent.He went above and beyond in our first and second refinancing and was able to get us a great rate.He truly cares about…
Excellent service. WCM found the best rates and terms and were prompt in completing the loan.
Thank you for the five star rating Teri! We are always here if you need anything!
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WCMG was fantastic to work with and will always keep you updated of current status! Would highly recommend them!!
Thank you for the five star rating Kenneth! We are always here if you need anything!
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Jorge and all those I spoke were very pleasant and helpful with my refi. It was a smooth transaction without problems.
Thank you for the five star rating Larry! Our goal is always mortgage lending made simple and we love that your experience was smooth. We are always here if you need anything.
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It was an excellent experience with Jacob Salas as my Loan Office. He was very polite and with a great customer service at all the time, thank you so much...
Thank you for taking the time to leave us a review Eduardo! We appreciate your feedback and agree Jacob does a great job with his clients! We're happy you felt that. We are always here if you need anything.
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We did our home refi with Alex. Alex was very informative and professional throughout the whole process. He gave us the best rate out of all the places I received a quote from. He has helped us in the past, and has always been awesome. …
Thank you for taking the time to leave us a review Jessica! We are thankful you continue to receive great service from Alex. He is a phenomenal loan officer. We are always here if you need anything.
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LOVED our experience working with Aisha and Robert on our refinance. After waiting nearly 2 months with shoddy communication from a credit union, we took my mom’s recommendation to contact West Coast Mortgage group. The process was painless…
Thank you for taking the time to leave us a review. We appreciate your feedback and are always here if you need anything.
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Gail was great, she was always there if I had a question.
Thank you for the review!
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Excellent service and quick response on any questions from Ben
Thank you for taking the time to leave us a review! We are always here if you need anything.
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I have worked with Michael Buccella before and he is an absolute dream. He always keeps you informed, makes the process absolutely painless and so easy. I would most definitely recommend this company, and especially Michael.
Thank you for taking the time to leave us a review. We appreciate your feedback and agree Michael is a great lending officer! We are always here if you need anything.
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The only bright spot in 2020 for my wife and myself has been the West Coast Mortgage Group. At the start of the year I contacted my former loan provider in an effort to refinance, and for three month there was no reply. I was concerned that…
We are grateful to be apart of the brighter side of your 2020! Thank you for taking the time to leave us a review. We appreciate your feedback and agree Michael is an amazing lending officer! We are always here if you need anything.
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Everyone was very helpful and help me immensely in closing my loan. I am very thankful.
Thank you for the review Simi! We appreciate your feedback.
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Purchasing my very first home with West Coast was a slam dunk. They are responsive, proactive, fast and the rates are amazing. I absolutely would recommend them!!!!
Congrats on your first home Kellie and we love that your lending experience with us was a slam dunk! We appreciate your feedback and are here if you need anything.
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Had a couple of glitches along the way but we were refinancing 2 houses with name additions on both titles at the same time.
Overall, very good and knowledgeable service from the agents.
Thank you for the review! We appreciate your feedback and are here if you need anything.
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The thought of buying my first home always came as an overwhelming thought. When I finally found my forever home, I was connected with Jacob Salas from West Coast Mortgage. He made the process extremely transparent for me and was really …
Congrats on your first home Rebecca and thank you for the review! We appreciate your feedback and agree, Jacob is an incredible loan officer!
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Refinancing with this company was such an easy process and experience. The process when I first purchased the home was as smooth as this refinance. Jacob is very communicative and responsive to his customer needs. He’s very knowledgeable …
Congrats on your refinance Monica and thank you for the review! We appreciate your feedback and agree, Jacob is a valuable lending pro!
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Sarah was the absolute best when helping us with our refi! She explained things and was always available whenever we had questions.
Thank you Cassie for your nice review of Sarah.
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I refinanced my house with West Coast Mortgage Group. Aisha is amazing. She was quick, knowledgeable, and very helpful. She got me an excellent rate and my loan went through without any problems. Thanks Aisha for your excellent service. …
Thank you Darenda. We appreciate your nice review.
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West Coast Mortgage handled my loan very quickly and efficiently. Very impressed with their back office operations. They leverage technology to their advantage. Made the process so much smoother. Great rates!
Thank you so much Rose. We really appreciate it.
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May be the best mortgage lending company in California.
Thank you Rafael. We appreciate you taking the time to review us.
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Highly Recommended! I have used Robert and Co for the last couple of years in home refi and purchasing needs. He's come through for me every single time. This last time we used him, we refinanced, 30 days later, we decided to sell our …
Thank you Coach. We really appreciate your review.
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