Trustworthy Mortgage Reputation
At West Coast Mortgage Group, we have a proven track record of being the mortgage lender of choice across multiple review platforms. Over the past 16 years, we have always looked out for our client’s best interests. We do this because we want to uphold a five-star customer financial service model. With this model, we always work to find a mortgage that fits and even surpasses our client’s goals.
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If you are on the fence about working with a mortgage company, allow us to help with a pressure-free conversation so you can navigate the financial side of your decision.
We are fully transparent with our mortgage process and even offer “side by side” mortgage comparisons so that you are fully confident in the decisions that you make.

My most sincere thanks to West Coast Mortgage and especially Mortgage Specialist Gail Perlow. Without her knowledge and expertise I don't believe my home refinance could have gone so smooth. A solid ten in my book. if your looking for the …
Thank you Dave for taking the time to leave us a review! Gail is a tremendous loan officer and we are thankful you felt your experience was a solid ten! We are always here is you need anything!
As a first time homebuyer using my VA loan I was pretty nervous. I had talked to a few different lenders and really didn’t feel like I could trust them. April and Rob gave me very direct and easy to understand explanations to all my …
Thank you for taking the time to leave a review Jorge and for your military service. We are thankful to have earned your trust and are here is you every need anything!
I had a great experience with West Coast Mortgage. The entire transaction was smooth and easy. They are affordable and were available to answer any question I had. I highly recommend them. Thanks Rafael!
Thank you for your review Beatriz! Our goal is to make mortgage lending simple and we are thankful you felt it was a smooth and easy experience working with Rafael. We are always here if you need anything.
VERY PLEASENT EXPERIENCE WORKING WITH BONNIE FERRAIUOLO!!
SHE WAS VERY HELPFULL AND PROFESSIONAL! I WILL BE USING HER AND WEST COAST MORTGAGE IN THE FUTURE . I HIGHLY RECOMEND THEM .
Thank you for the five star rating Bennet! We are thankful to hear you had a great experience with Bonnie! We are always here if you need anything!
Aisha Browe was fantastic to work with and always on top of each document that was submitted. She worked diligently staying in the timeline to get the financing for our new home in warp speed! If you want timely work, great communication …
Thank you for taking the time to leave us a review Barb! Aisha is a great loan officer and we are thankful you felt her dedication! We are always here if you need anything.
Michael Xavier was our agent.He went above and beyond in our first and second refinancing and was able to get us a great rate.He truly cares about…
Jorge and all those I spoke were very pleasant and helpful with my refi. It was a smooth transaction without problems.
Thank you for the five star rating Larry! Our goal is always mortgage lending made simple and we love that your experience was smooth. We are always here if you need anything.
It was an excellent experience with Jacob Salas as my Loan Office. He was very polite and with a great customer service at all the time, thank you so much...
Thank you for taking the time to leave us a review Eduardo! We appreciate your feedback and agree Jacob does a great job with his clients! We're happy you felt that. We are always here if you need anything.
We did our home refi with Alex. Alex was very informative and professional throughout the whole process. He gave us the best rate out of all the places I received a quote from. He has helped us in the past, and has always been awesome. …
Thank you for taking the time to leave us a review Jessica! We are thankful you continue to receive great service from Alex. He is a phenomenal loan officer. We are always here if you need anything.
LOVED our experience working with Aisha and Robert on our refinance. After waiting nearly 2 months with shoddy communication from a credit union, we took my mom’s recommendation to contact West Coast Mortgage group. The process was painless…
Thank you for taking the time to leave us a review. We appreciate your feedback and are always here if you need anything.
I have worked with Michael Buccella before and he is an absolute dream. He always keeps you informed, makes the process absolutely painless and so easy. I would most definitely recommend this company, and especially Michael.
Thank you for taking the time to leave us a review. We appreciate your feedback and agree Michael is a great lending officer! We are always here if you need anything.
The only bright spot in 2020 for my wife and myself has been the West Coast Mortgage Group. At the start of the year I contacted my former loan provider in an effort to refinance, and for three month there was no reply. I was concerned that…
We are grateful to be apart of the brighter side of your 2020! Thank you for taking the time to leave us a review. We appreciate your feedback and agree Michael is an amazing lending officer! We are always here if you need anything.
Purchasing my very first home with West Coast was a slam dunk. They are responsive, proactive, fast and the rates are amazing. I absolutely would recommend them!!!!
Congrats on your first home Kellie and we love that your lending experience with us was a slam dunk! We appreciate your feedback and are here if you need anything.
The thought of buying my first home always came as an overwhelming thought. When I finally found my forever home, I was connected with Jacob Salas from West Coast Mortgage. He made the process extremely transparent for me and was really …
Congrats on your first home Rebecca and thank you for the review! We appreciate your feedback and agree, Jacob is an incredible loan officer!
Refinancing with this company was such an easy process and experience. The process when I first purchased the home was as smooth as this refinance. Jacob is very communicative and responsive to his customer needs. He’s very knowledgeable …
Congrats on your refinance Monica and thank you for the review! We appreciate your feedback and agree, Jacob is a valuable lending pro!
I refinanced my house with West Coast Mortgage Group. Aisha is amazing. She was quick, knowledgeable, and very helpful. She got me an excellent rate and my loan went through without any problems. Thanks Aisha for your excellent service. I …
Thank you Darenda. We appreciate your nice review.
Highly Recommended! I have used Robert and Co for the last couple of years in home refi and purchasing needs. He's come through for me every single time. This last time we used him, we refinanced, 30 days later, we decided to sell our home …
Thank you Coach. We really appreciate your review.
I highly recommend the services provided by Alex Martinez. It was my first time buying a home. I was nervous and scared at first. The first time I met up with Alex, he explained everything in great detail. Everything made so much sense. I’…
Thank you so much for the nice review. We appreciate Alex and his hard work.
This is the 2nd time Ryan Herrick has helped us with our home loan. He is always there if you have a question and responds quickly. Very nice, sincere and honest and personable. I would recommend he to all. I will always use his for our …
Thank you so much.
Our refinance experience with Michael Xavier was so easy. I'm used to mortgage companies initially quoting a low rate/ payment and then calling me to discuss a huge payment change right before closing. When Michael quoted us a great refi …
Thank you Sarah and we are so glad we could help you.
Michael helped me through my process at it took a lot shorter time than I thought. He didn't make any promises he couldn't keep and actually reached out to me for any questions or concerns before I could get to him. He kept me informed and …
Thank you for your nice review. We appreciate it.
Michael Xavier and his team are amazing! I felt really good throughout my whole refinance process! I will be working with Michael in the future for our home loan needs as we have already discussed! Michael kept me up to date and made sure …
Thank you for taking the time to review our company. Sincerely Rob
Fast & super efficient making the whole house buying experience pleasant! Mari Medina made sure I knew what was happening in the process step by step! The ease of electronic signing & dealing with the paper work was super easy & very …
Thank you for the review! We appreciate your feedback!
5 star experience from West Coast Mortgage Group! I was able to purchase my new house in River Park with the best Mortgage Lender Agent Aisha Browe and amazing Real Estate Agent Diana Bolton. Mortgage Lender Aisha was awesome with over 30 …
Thank you Michael for the review! We appreciate your feedback!
Highly recommend working with Michael Buccella! He always answered my calls and had every answer and some to my questions. Mike will keep you informed throughout the whole process and how it is going and what to do to get you the best rates…
I am beyond please with WCM services especially Alex M. he helped my family and I purchase our very first home he was in touch in very step of the way in communication to paper work to the very last min of it. Definitely will be …
Thank you so much Bianca. We are very lucky to have Alex.
I was surprised to discover that the person who had been answering my avalanche of questions over the phone was none other than the CEO, Robert. His reliability and impeccable communication is a reflection of the team that surrounds him. He…
Thank you Fredo for your nice review and Congratulations!
Ms.Smith and the team were great! Being a first time home buyer this process could have been very hard, but this team was great at translating documents, helping to navigate the process and ensuring that I understood each step. Thank you …
My experience with WCMG was great! What I enjoyed specifically was working with Michael! As a first time re-fi client I wasn't sure what to think, but he made the refinancing process simple and easy for me to understand. Michael did a great…
West coast mortgage and Robert Vellanoweth made my dream of owning a home come true. Him and his staff are friendly and really go that extra mile to make sure you’re put in the best situation. There is no one better than them. Their rates …
Thank you for your review Matt and congrats on the new home!
If you are looking for a home loan or a refinance the West Coast Mortgage Group’s team works hard on getting you the the best available rates and loan or refinancing available. I recently purchased a home and feel that the their team …
We worked with Aisha Browe at West Coast Mortgage Group for our home refinance and it was a very smooth process. Aisha was totally on top of everything and made sure we were too! We both have busy work schedules and appreciated that Aisha …
Hi Erin, we appreciate your kind words and feedback. Aisha is one of our valued team members that always goes the extra mile for our customers.
If I could give higher than a Five Star Rating, I would! Rob and his team are simply outstanding. It is so refreshing to work with a mortgage company that every single employee is the consummate professional.
My husband and I in our 32 …
As a first time home buyer it can be very overwhelming and working with West Coast Mortgage helped to curtail a lot of my concerns and ease my stress level. My loan officer Perdita Smith was so great to work with and stayed in constant …
Thank you Danice. We appreciate you taking the time to review Perdita.
Michael Xavier and the team at West Coast Mortgage Group, Sacramento were wonderful to work with! Michael was there for us every step of the way on our recent home re-fi process. He was in constant contact, answering all of our questions …
The best of the best.....Thank you Kerrie. You Rock!!!!! We couldn't do it without you!!!! It really makes a difference when a Lender is there for the clients like you, plus amazing knowledge and proffesionalism. I thank you so much for …
It took me well over a year to improve my credit score enough to qualify for a home mortgage but Aisha was there every step of the way! There were lots of different changes and requirements but she explained everything and got me through! I…
Thank you Emily. We really appreciate your review.
Carla Burke not only found us a great refinance package, she helped get us on a pathway to better financial security. Her care and understanding of our situation gave us confidence that we were getting the best deal possible. We're so …
Michael Buccella is very customer service person very knowledgeable and very helpful he was there every step of the way was recommended to him by a friend and all I can say is that we will be back in the future for there service's at West …
I can't say enough good things about the people at West coast mortgage group. They made the process of buying a home quick and effortless. They we're professional and had a great deal of knowledge in their processes. I will go back to them …
Everyone at West Coast Mortgage are friendly and helpful. I didn't feel pressured or like I was being sold something. Michael Bucccella handle our refi. He was very professional and patient. He was quick to respond to questions and …
Teresa and Rob are true professionals. They made our refinancing process a simple procedure. They over communicated the steps and showed great attention to detail during this difficult stressful time. If I ever have to do this again I will …
I was recommended to talk to Aisha and was I glad I worked on the loan with her. The loan process from the start to the closing went smoothly with her guidance. I can say a lot but the mortgage group was great to deal with and honesty goes …
Thank you for the review! We appreciate your feedback!
I was working with a lender that shall remain anonymous when I met Alex Martinez. His company’s marketing department was courteous, polite and very professional when they reached out to me mid-November. I believe the gentleman’s name to be …
I was looking to refi my home end of 2017. I had initiated the process through 2 other broker firms before I got a lucky call from Mike Xavier with West Coast Mortgage. In a predatory business, I truly felt Mike was able to help me get the …
Alex Guzman from West Coast Mortgage Group was my loan mortgage originator a few years ago and I worked with him to refinance my home into a 15-year fixed mortgage. I have nothing to say but excellent things about him and the company for …
(Translated by Google) Mr. Alex Martinez contacted me to help me refinance my house from the first moment I trusted him is a person who gives a kind treatment helped me a lot I made it possible that everything went perfect fulfilled each of…
West Coast Mortgage Group handled my refi and I could not be happier! Brianna Waters walked me through it explaining every step of the process and no question I had was too stupid. She really was fantastic! The refi was completed swiftly …
Kathleen and West Coast Mortgage Group provided us with a great experience as our mortgage provider. We really felt that Kathleen was on our team as she provided personal service, kept us informed every step of the way, and helped to keep …
Thank you so much for the positive review, it was a pleasure to work with you.
Kathleen Beck really works for you! She is constantly working. She rocks!
The process was seamless. Outstanding customer service!