Trustworthy Mortgage Reputation
At West Coast Mortgage Group, we have a proven track record of being the mortgage lender of choice across multiple review platforms. Over the past 16 years, we have always looked out for our client’s best interests. We do this because we want to uphold a five-star customer financial service model. With this model, we always work to find a mortgage that fits and even surpasses our client’s goals.
Get a free West Coast Mortgage Group Consultation
If you are on the fence about working with a mortgage company, allow us to help with a pressure-free conversation so you can navigate the financial side of your decision.
We are fully transparent with our mortgage process and even offer “side by side” mortgage comparisons so that you are fully confident in the decisions that you make.
I was a little hesitant when Russell Conness of West Coast Mortgage Group (WCMG) reached out to me for my home mortgage loan as I was already working with two other nationally known lenders. However the rates, closing costs and time to …
via 
We worked with Gail on our original mortgage and we also then refinanced with her when rates were LOW! The refinance was a little more troublesome than the original mortgage loan process BUT it was during peak pandemic months so everything…
via
I had a great experience buying my first home with Tyler Browe. He was amazingly quick to respond to all my questions and turned documents around fast. He really worked to get me approved as quickly as I needed. Definitely recommend!
via
Michael helped me through my process at it took a lot shorter time than I thought. He didn't make any promises he couldn't keep and actually reached out to me for any questions or concerns before I could get to him. He kept me informed …
Thank you for your nice review. We appreciate it.
via
Owner/Broker followed up and took charge of the issues raised in my original review. Assigned an experienced loan officer who was very responsive and took over the application intake. She is very responsive, follows up and now looks to be …
via
West Coast is the best!!😍
THANK YOU!!!!!!
Michael Xavier made our refi a breeze. Exceptional service! Michael made the process seem easy. He did all of the hard work. Need help with real estate loan, we highly recommend them! Richard and Sandy Haugner.
🥳Thank you Sandy for recommending us! Michael is a hard worker and we are thankful to hear he made your refi a breeze!
Bonnie is the main reason I would recommend WCM
Awesome I invest $1000 and i am earning $11,000 on weekly basis, Mrs Karen foo a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my account when she is busy …
This recommendation is soliciting a scam. Do not contact Horlanrewaju as he is attempting to scam the general public.
Fast reliable service would use them again
Thank you for the five star review Craig!
via
Rob and his Team continue to deliver excellent service without question. This was my third mortgage with West Coast and they were able to secure a super low rate while making the process effortless. I will continue to refer them to friends …
Thank you for the five star review Colin! We are happy to hear the process was a simple experience for you and are incredibly thankful for your continued trust! Let us know how we can help with number 4!
via
He’s the best! Very helpful and amazing
via
Carla was awesome! Practically was our underwriter...she was so knowledgeable about what was needed that once our loan went to underwriting they barely asked for anything to finalize our loan. We were super nervous about being able to …
Thank you for the five star review Shann! We are happy to hear the process was a simple experience for you and agree Carla knows how to get the job done! Let us know how we can be of continued help!
via
I had a great experience! Michael helped me navigate through the refinancing process, answered all of my questions and made sure that I got the cost, rate, and terms that I wanted! WCM is definitely the best group for anyone in the …
Thank you for the five star review Paul! We are happy to hear the process was a simple experience for you and agree Michael is a great lending officer! Let us know how we can be of continued help!
via
David Kessloff at West Coast Mortgage was a pleasure to work with in the refinance of our home. He is professional, patient, personable, and responsive. We were initially uncertain of the timing of our refinance and wanted to be sure to …
Thank you for the five star review Rebecca! We are happy to hear the process was a simple experience for you and agree David is a great lending officer! Let us know how we can be of continued help!
via
We are very happy with Dave and West Coast Mortgage services, Dave is very knowledgeable, responsive and inspires trust, he guided us through the entire process of getting the loan we needed to purchase our home. Highly recommend Dave and …
Thank you for the five star review Jorge! We agree Dave Kessloff is a great loan officer. Let us know how we can continue to help!
via
Super friendly staff, I have worked with Dave Kessloff on three homes and it has always been a positive experience. I would highly recommend him and the team at West Coast Mortgage.
Thank you Jerome. We really appreciate your review. Sincerely, Rob
via
David's help through our refinance this spring took a lot of the stress out of the process we were dreading. He solved any issues that came up and was very prompt to reply to any questions we had. We've been recommending him (my sister …
Thank you for the five star review Peter! David Kessloff is a great loan officer and problem solver! Let us know how we can help!
via
David Kessloff has been great! Always keeps me up to date and looking out for the best interest of my family and I. Would recommend Dave and Westcoast Mortgage Group to my friends and family. Again, Thank you so much!
Thank you for the five star review Marko! We agree David Kessloff is a great loan officer and we are happy to hear you felt we want the best for your family, BECAUSE WE DO! Let us know how we can continue to help!
via
They get it done, quick and easy process. Chris J and their team were amazing.
Thank you for the five star review! We are happy to hear the process was a simple experience for you. Let us know if we can be of continued help!
via
Gail was fantastic! Great communication and very responsive!
Thank you for the recommendation Gary!
Everybody involved was very cooperative and very helpful.
Thank you for the five star review Randall! We are happy to hear you felt helped by our entire team.
via
I gave four stars cuz I was charged $1,400 extension fee to close the escrow though I submitted everything on time, if everything was done on time as promised, I would be happy to give 5 stars and recommend for friends.
Thank you for the review Aron! Let us know how we can help get that 5th star!
via
The process was a awesome! Jacob did an awesome job at keeping us constantly informed! He was professional and courteous but also was gentle and reassuring! We are still in shock as to how quick and smooth our refinance journey has been…
Thank you Georgina for taking the time to leave a review. We agree Jacob is an awesome loan officer! Let us know how we can continue to help and we're thankful you had a great experience refinancing with us.
via
Tara at West Coast Mortgage was great! Made the process simple and easy. Very happy with our refi!
Thank you Jamie for taking the time to leave a review. We agree Tara knows what she's doing and are thankful to have earned your trust! Let us know how we can continue to help.
via
Michelle went above and beyond to ensure my mortgage refi was as painless as possible. Would rate with more stars if they were available and would recommend to anyone with zero hesitation.
Thank you David for taking the time to leave us a review. We are thankful to have earned your trust and agree Michelle is amazing! Let us know how we can continue to help.
via
Michael Bucella was fantastic – super hardworking! He was the 3rd broker we tried and the only one to stick with us and make it work. Professional and responsive, and loans in the time of Covid are not easy!
Thank you for taking the time to leave a review. We are thankful you felt safe with us and to have earned your trust.
via
I was helped by Ralph he was a very knowledgeable and helpful. He explained things in layman's terms and was able to get help my family to see what's going on and how to find the best deal even if it's not from his company. I really …
Thank you for taking the time to leave a review. We are thankful to have earned your trust and agree Ralph knows what he's doing! Let us know how we can continue to help.
via
As first-time home buyers, we needed a lot of information in a no pressure/straight shooter way. Cortney and the team did a phenomenal job setting expectations for the process and answering any questions we had along the way. We even had a …
Thank you for taking the time to leave a review and congrats on your first home! We are thankful to have earned your trust and agree Courtney and the team are great to work with! Let us know how we can continue to help.
via
I believe West Coast mortgage to be one of the best lenders in Sacramento. I find myself always recommending them whenever the topic of a good lender comes up!!
Thank you for taking the time to leave a review. We are thankful for your recommendations and to have earned your trust! Let us know how we can continue to help.
via
Excellent service provided by Senior Loans Officer, Dewa Dutt. He is very knowledgeable. Usually with other lenders you have to talk to different people from loan application until closing. But with Dewa he is available with you from …
Thank you for taking the time to leave a review. We are thankful to have earned your trust and agree Dewa Dutt is an excellent loan officer! Let us know how we can continue to help.
via
We felt your team was friendly, knowledgable and kept us informed each step of the loan process. All of our questions were answered in a timely manner. We were very pleased with the entire process. Thank you.
Thank you for taking the time to leave a review Jose. We value helping our clients feel educated and comfortable while getting them connected to great products. We are thankful to have earned your trust and are here if you need anything!
via
Wonderful professional Loan Officer, Raphael. Very knowledgeable.
Thank you for taking the time to leave a review Joyce. We agree, Raphael is a great loan officer! We are thankful to have earned your trust and are here if you need anything.
via
Mike was great to work with on our refi! 😉
Thank you for taking the time to leave a review Ray. We agree Mike is great to work with and are thankful to have earned your trust!
via
Awesome outfit. They really took care of us. Got us an incredibly low interest rate. And helped us out with buying out very first house.
Thank you for taking the time to leave a review Logan. We are thankful to have earned your trust and are here if you need anything!
via
Ryan was excellent. He kept me informed every step.
Thank you Kathy for the recommendation! We agree Ryan is excellent to work with. Let us know how we can help in the future.
As a first time homebuyer using my VA loan I was pretty nervous. I had talked to a few different lenders and really didn’t feel like I could trust them. April and Rob gave me very direct and easy to understand explanations to all my …
Thank you for taking the time to leave a review Jorge and for your military service. We are thankful to have earned your trust and are here if you every need anything!
via
My most sincere thanks to West Coast Mortgage and especially Mortgage Specialist Gail Perlow. Without her knowledge and expertise I don't believe my home refinance could have gone so smooth. A solid ten in my book. if your looking for the …
Thank you Dave for taking the time to leave us a review! Gail is a tremendous loan officer and we are thankful you felt your experience was a solid ten! We are always here is you need anything!
via
I had a great experience with West Coast Mortgage. The entire transaction was smooth and easy. They are affordable and were available to answer any question I had. I highly recommend them. Thanks Rafael!
Thank you for your review Beatriz! Our goal is to make mortgage lending simple and we are thankful you felt it was a smooth and easy experience working with Rafael. We are always here if you need anything.
via
Nate was great. The big boss, never spoke to him was very accommodating with apr rate and even paid for my appraisal.
Thank you for the five star rating Greg! We are thankful your experience with Nate was great! We are always here if you need anything!
via
VERY PLEASENT EXPERIENCE WORKING WITH BONNIE FERRAIUOLO!!
SHE WAS VERY HELPFULL AND PROFESSIONAL! I WILL BE USING HER AND WEST COAST MORTGAGE IN THE FUTURE . I HIGHLY RECOMEND THEM .
Thank you for the five star rating Bennet! We are thankful to hear you had a great experience with Bonnie! We are always here if you need anything!
via
Aisha Browe was fantastic to work with and always on top of each document that was submitted. She worked diligently staying in the timeline to get the financing for our new home in warp speed! If you want timely work, great communication …
Thank you for taking the time to leave us a review Barb! Aisha is a great loan officer and we are thankful you felt her dedication! We are always here if you need anything.
via
Michael Xavier was our agent.He went above and beyond in our first and second refinancing and was able to get us a great rate.He truly cares about…
Excellent service. WCM found the best rates and terms and were prompt in completing the loan.
Thank you for the five star rating Teri! We are always here if you need anything!
via
WCMG was fantastic to work with and will always keep you updated of current status! Would highly recommend them!!
Thank you for the five star rating Kenneth! We are always here if you need anything!
via
Jorge and all those I spoke were very pleasant and helpful with my refi. It was a smooth transaction without problems.
Thank you for the five star rating Larry! Our goal is always mortgage lending made simple and we love that your experience was smooth. We are always here if you need anything.
via
It was an excellent experience with Jacob Salas as my Loan Office. He was very polite and with a great customer service at all the time, thank you so much...
Thank you for taking the time to leave us a review Eduardo! We appreciate your feedback and agree Jacob does a great job with his clients! We're happy you felt that. We are always here if you need anything.
via
We did our home refi with Alex. Alex was very informative and professional throughout the whole process. He gave us the best rate out of all the places I received a quote from. He has helped us in the past, and has always been awesome. …
Thank you for taking the time to leave us a review Jessica! We are thankful you continue to receive great service from Alex. He is a phenomenal loan officer. We are always here if you need anything.
via
LOVED our experience working with Aisha and Robert on our refinance. After waiting nearly 2 months with shoddy communication from a credit union, we took my mom’s recommendation to contact West Coast Mortgage group. The process was painless…
Thank you for taking the time to leave us a review. We appreciate your feedback and are always here if you need anything.
via
Gail was great, she was always there if I had a question.
Thank you for the review!
via
I have worked with Michael Buccella before and he is an absolute dream. He always keeps you informed, makes the process absolutely painless and so easy. I would most definitely recommend this company, and especially Michael.
Thank you for taking the time to leave us a review. We appreciate your feedback and agree Michael is a great lending officer! We are always here if you need anything.
via
Excellent service and quick response on any questions from Ben
Thank you for taking the time to leave us a review! We are always here if you need anything.
via
The only bright spot in 2020 for my wife and myself has been the West Coast Mortgage Group. At the start of the year I contacted my former loan provider in an effort to refinance, and for three month there was no reply. I was concerned that…
We are grateful to be apart of the brighter side of your 2020! Thank you for taking the time to leave us a review. We appreciate your feedback and agree Michael is an amazing lending officer! We are always here if you need anything.
via
Everyone was very helpful and help me immensely in closing my loan. I am very thankful.
Thank you for the review Simi! We appreciate your feedback.
via
Purchasing my very first home with West Coast was a slam dunk. They are responsive, proactive, fast and the rates are amazing. I absolutely would recommend them!!!!
Congrats on your first home Kellie and we love that your lending experience with us was a slam dunk! We appreciate your feedback and are here if you need anything.
via
Had a couple of glitches along the way but we were refinancing 2 houses with name additions on both titles at the same time.
Overall, very good and knowledgeable service from the agents.
Thank you for the review! We appreciate your feedback and are here if you need anything.
via
The thought of buying my first home always came as an overwhelming thought. When I finally found my forever home, I was connected with Jacob Salas from West Coast Mortgage. He made the process extremely transparent for me and was really …
Congrats on your first home Rebecca and thank you for the review! We appreciate your feedback and agree, Jacob is an incredible loan officer!
via
I was recommended to talk to Aisha and was I glad I worked on the loan with her. The loan process from the start to the closing went smoothly with her guidance. I can say a lot but the mortgage group was great to deal with and honesty goes …
Thank you for the review! We appreciate your feedback!
via
Refinancing with this company was such an easy process and experience. The process when I first purchased the home was as smooth as this refinance. Jacob is very communicative and responsive to his customer needs. He’s very knowledgeable …
Congrats on your refinance Monica and thank you for the review! We appreciate your feedback and agree, Jacob is a valuable lending pro!
via
Sarah was the absolute best when helping us with our refi! She explained things and was always available whenever we had questions.
Thank you Cassie for your nice review of Sarah.
via
I refinanced my house with West Coast Mortgage Group. Aisha is amazing. She was quick, knowledgeable, and very helpful. She got me an excellent rate and my loan went through without any problems. Thanks Aisha for your excellent service. …
Thank you Darenda. We appreciate your nice review.
via
West Coast Mortgage handled my loan very quickly and efficiently. Very impressed with their back office operations. They leverage technology to their advantage. Made the process so much smoother. Great rates!
Thank you so much Rose. We really appreciate it.
via
May be the best mortgage lending company in California.
Thank you Rafael. We appreciate you taking the time to review us.
via
Highly Recommended! I have used Robert and Co for the last couple of years in home refi and purchasing needs. He's come through for me every single time. This last time we used him, we refinanced, 30 days later, we decided to sell our …
Thank you Coach. We really appreciate your review.
via
Helped us close on our home in less than two weeks(business days) when another lender was taking more than 3 months! They were professional, timely and great with communication. Would recommend them 100%
Thank you Sarah for your nice review. We appreciate it so much!
via
This is the 2nd time Ryan Herrick has helped us with our home loan. He is always there if you have a question and responds quickly. Very nice, sincere and honest and personable. I would recommend he to all. I will always use his for our …
Thank you so much.
via
I highly recommend the services provided by Alex Martinez. It was my first time buying a home. I was nervous and scared at first. The first time I met up with Alex, he explained everything in great detail. Everything made so much sense. I’…
Thank you so much for the nice review. We appreciate Alex and his hard work.
I will definitely recommend to friends and Family
Thank You Babita. We sincerely appreciate your recommendations.
via
Alex Martinez was a pleasure to work with, Very knowledgeable and exceeded my expectations. Recommend his services to any one!
Thank you Luis.We appreciate your review and Endorsement.
Great costumer service. Amanda Johnston is the best she truly cares about her clients and will do what ever it takes to make things happen.
I highly recommend West Coast Mortgage.
Thank you Brian for the nice review for Amanda.
Ben Lauer is the man. Great service and great rates. 100% recommend.
Thank you Justin. We appreciate your endorsement. Ben is a great team member.
via
Very easy to work with. Made it smooth and painless and quick. Highly recommend
Thank you Cecilia for your nice review
via
Our refinance experience with Michael Xavier was so easy. I'm used to mortgage companies initially quoting a low rate/ payment and then calling me to discuss a huge payment change right before closing. When Michael quoted us a great refi …
Thank you Sarah and we are so glad we could help you.
via
Cortney was amazing! We had an awesome experience and love our new home! We are so thankful that our realtor recommended Cortney and West Coast Mortgage Group!
Thank you Chris. We appreciate Cortney and all of her hard work.
via
Excellent service and fast. Great customer service
Thank you for the review! We appreciate your feedback!
via
Alex is a great mortgage rep!
Thank you for the review! We appreciate your feedback!
via
Michael Xavier and his team are amazing! I felt really good throughout my whole refinance process! I will be working with Michael in the future for our home loan needs as we have already discussed! Michael kept me up to date and made sure…
Thank you for taking the time to review our company. Sincerely Rob
via
Ms. Perlow provided outstanding service and counseling to assist with the IRRL process. Her service was timely and honest.
Thank you Jacqueline for the review! We appreciate your feedback!
via
Fast & super efficient making the whole house buying experience pleasant! Mari Medina made sure I knew what was happening in the process step by step! The ease of electronic signing & dealing with the paper work was super easy & very …
Thank you for the review! We appreciate your feedback!
via
5 star experience from West Coast Mortgage Group! I was able to purchase my new house in River Park with the best Mortgage Lender Agent Aisha Browe and amazing Real Estate Agent Diana Bolton. Mortgage Lender Aisha was awesome with over 30 …
Thank you Michael for the review! We appreciate your feedback!
via
Highly recommend working with Michael Buccella! He always answered my calls and had every answer and some to my questions. Mike will keep you informed throughout the whole process and how it is going and what to do to get you the best rates…
Would definitely recommend West Coast Mortgage, very professional Company to work with!!
Thanks Elizabeth
We appreciate the recommendation.
Rob
via
I am beyond please with WCM services especially Alex M. he helped my family and I purchase our very first home he was in touch in very step of the way in communication to paper work to the very last min of it. Definitely will be …
Thank you so much Bianca. We are very lucky to have Alex.
via
I was surprised to discover that the person who had been answering my avalanche of questions over the phone was none other than the CEO, Robert. His reliability and impeccable communication is a reflection of the team that surrounds him. He…
Thank you Fredo for your nice review and Congratulations!
via
Excellent company with great staff. What a pleasure to deal with these guys!
Excellent customer service day 24/7 this is my second transaction with Robert and his team, always great!
Thank you for your review Stewart. We appreciate you coming back to us.
via
Ms.Smith and the team were great! Being a first time home buyer this process could have been very hard, but this team was great at translating documents, helping to navigate the process and ensuring that I understood each step. Thank you …
via
My experience with WCMG was great! What I enjoyed specifically was working with Michael! As a first time re-fi client I wasn't sure what to think, but he made the refinancing process simple and easy for me to understand. Michael did a great…
via
unable to download pictures but belief me I will recommend a friend to you
via
West coast mortgage and Robert Vellanoweth made my dream of owning a home come true. Him and his staff are friendly and really go that extra mile to make sure you’re put in the best situation. There is no one better than them. Their rates …
Thank you for your review Matt and congrats on the new home!
via
David Kessloff is our go to guy at West Coast. This is the fourth loan we've done with him. David makes the process easy and he is a pleasure to work with.
Thank you Matt. We really appreciate your feedback and we agree Dave does a great job!
via
If you are looking for a home loan or a refinance the West Coast Mortgage Group’s team works hard on getting you the the best available rates and loan or refinancing available. I recently purchased a home and feel that the their team …
As a first time home buyer it can be very overwhelming and working with West Coast Mortgage helped to curtail a lot of my concerns and ease my stress level. My loan officer Perdita Smith was so great to work with and stayed in constant …
Thank you Danice. We appreciate you taking the time to review Perdita.
via
We worked with Aisha Browe at West Coast Mortgage Group for our home refinance and it was a very smooth process. Aisha was totally on top of everything and made sure we were too! We both have busy work schedules and appreciated that Aisha …
Hi Erin, we appreciate your kind words and feedback. Aisha is one of our valued team members that always goes the extra mile for our customers.
via
Amanda and everyone at West Coast Mortgage are amazing. They made the entire process very easy & as stress free as possible. A 30-45 day escrow closed in 26 days. We truly appreciate all of their hard work and dedication!
Hi Shaylene, Thank you for the nice feedback.
via
Aisha was awesome. Took care of everything, and quickly!
Thank you for your review Kevin!
via
If I could give higher than a Five Star Rating, I would! Rob and his team are simply outstanding. It is so refreshing to work with a mortgage company that every single employee is the consummate professional.
My husband and I in our 32 …
via
Tara and Michelle keep you well informed. They are thorough and informative as well as fast and the best fees and rate.
via
Tara Land knows her stuff!
via
Michael Xavier and the team at West Coast Mortgage Group, Sacramento were wonderful to work with! Michael was there for us every step of the way on our recent home re-fi process. He was in constant contact, answering all of our questions …
via