Trustworthy Mortgage Reputation

At West Coast Mortgage Group, we have a proven track record of being the mortgage lender of choice across multiple review platforms. Over the past 16 years, we have always looked out for our client’s best interests. We do this because we want to uphold a five-star customer financial service model. With this model, we always work to find a mortgage that fits and even surpasses our client’s goals.
Get a free West Coast Mortgage Group Consultation

If you are on the fence about working with a mortgage company, allow us to help with a pressure-free conversation so you can navigate the financial side of your decision.

We are fully transparent with our mortgage process and even offer “side by side” mortgage comparisons so that you are fully confident in the decisions that you make.

reviews graphic west coast mortgage group

From 172 reviews
Simi D
Simi D

Everyone was very helpful and help me immensely in closing my loan. I am very thankful.

via Google

Kellie Ames
Kellie Ames

Purchasing my very first home with West Coast was a slam dunk. They are responsive, proactive, fast and the rates are amazing. I absolutely would recommend them!!!!

via Google

Tahoe Livin
Tahoe Livin

Had a couple of glitches along the way but we were refinancing 2 houses with name additions on both titles at the same time.

Overall, very good and knowledgeable service from the agents.

via Google

Rebecca Rodriguez
Rebecca Rodriguez

The thought of buying my first home always came as an overwhelming thought. When I finally found my forever home, I was connected with Jacob Salas from West Coast Mortgage. He made the process extremely transparent for me and was really …

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Response from business owner

Congrats on your first home Rebecca and thank you for the review! We appreciate your feedback and agree, Jacob is an incredible loan officer!

via Google

Monica Negrete
Monica Negrete

Refinancing with this company was such an easy process and experience. The process when I first purchased the home was as smooth as this refinance. Jacob is very communicative and responsive to his customer needs. He’s very knowledgeable …

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Response from business owner

Congrats on your refinance Monica and thank you for the review! We appreciate your feedback and agree, Jacob is a valuable lending pro!

via Google

Cassie Johnstone
Cassie Johnstone

Sarah was the absolute best when helping us with our refi! She explained things and was always available whenever we had questions.

Response from business owner

Thank you Cassie for your nice review of Sarah.

via Google

Rose McAuliffe
Rose McAuliffe

West Coast Mortgage handled my loan very quickly and efficiently. Very impressed with their back office operations. They leverage technology to their advantage. Made the process so much smoother. Great rates!

Response from business owner

Thank you so much Rose. We really appreciate it.

via Google

Darenda Kimm
Darenda Kimm

I refinanced my house with West Coast Mortgage Group. Aisha is amazing. She was quick, knowledgeable, and very helpful. She got me an excellent rate and my loan went through without any problems. Thanks Aisha for your excellent service. I …

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Response from business owner

Thank you Darenda. We appreciate your nice review.

via Google

Rafael Arrieta
Rafael Arrieta

May be the best mortgage lending company in California.

Response from business owner

Thank you Rafael. We appreciate you taking the time to review us.

via Google

Coach 2005GNavy
Coach 2005GNavy

Highly Recommended! I have used Robert and Co for the last couple of years in home refi and purchasing needs. He's come through for me every single time. This last time we used him, we refinanced, 30 days later, we decided to sell our home …

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Response from business owner

Thank you Coach. We really appreciate your review.

via Google

Sarah Schirmer
Sarah Schirmer

Helped us close on our home in less than two weeks(business days) when another lender was taking more than 3 months! They were professional, timely and great with communication. Would recommend them 100%

Response from business owner

Thank you Sarah for your nice review. We appreciate it so much!

via Google

Jerome Kahele
Jerome Kahele

Super friendly staff, I have worked with Dave Kessloff on three homes and it has always been a positive experience. I would highly recommend him and the team at West Coast Mortgage.

Response from business owner

Thank you Jerome. We really appreciate your review. Sincerely, Rob

via Google

FlavioJennifer Alcaraz
FlavioJennifer Alcaraz

I highly recommend the services provided by Alex Martinez. It was my first time buying a home. I was nervous and scared at first. The first time I met up with Alex, he explained everything in great detail. Everything made so much sense. I’…

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Response from business owner

Thank you so much for the nice review. We appreciate Alex and his hard work.

via Facebook

Babita Dhillon
Babita Dhillon

I will definitely recommend to friends and Family

Response from business owner

Thank You Babita. We sincerely appreciate your recommendations.

via Google

Luis Cervantes
Luis Cervantes

Alex Martinez was a pleasure to work with, Very knowledgeable and exceeded my expectations. Recommend his services to any one!

Response from business owner

Thank you Luis.We appreciate your review and Endorsement.

via Facebook

Lori Rangel
Lori Rangel

This is the 2nd time Ryan Herrick has helped us with our home loan. He is always there if you have a question and responds quickly. Very nice, sincere and honest and personable. I would recommend he to all. I will always use his for our …

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Response from business owner

Thank you so much.

via Google

Brian Blundell
Brian Blundell

Great costumer service. Amanda Johnston is the best she truly cares about her clients and will do what ever it takes to make things happen.

I highly recommend West Coast Mortgage.

Response from business owner

Thank you Brian for the nice review for Amanda.

via Facebook

Justin Cain
Justin Cain

Ben Lauer is the man. Great service and great rates. 100% recommend.

Response from business owner

Thank you Justin. We appreciate your endorsement. Ben is a great team member.

via Google

cecilia Divin
cecilia Divin

Very easy to work with. Made it smooth and painless and quick. Highly recommend

Response from business owner

Thank you Cecilia for your nice review

via Google

Sarah Arney
Sarah Arney

Our refinance experience with Michael Xavier was so easy. I'm used to mortgage companies initially quoting a low rate/ payment and then calling me to discuss a huge payment change right before closing. When Michael quoted us a great refi …

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Response from business owner

Thank you Sarah and we are so glad we could help you.

via Google

Chris Grissom
Chris Grissom

Cortney was amazing! We had an awesome experience and love our new home! We are so thankful that our realtor recommended Cortney and West Coast Mortgage Group!

Response from business owner

Thank you Chris. We appreciate Cortney and all of her hard work.

via Google

Joseph Valenzuela
Joseph Valenzuela

Excellent service and fast. Great customer service

Response from business owner

Thank you for the review! We appreciate your feedback!

via Google

radz282003
radz282003

Michael helped me through my process at it took a lot shorter time than I thought. He didn't make any promises he couldn't keep and actually reached out to me for any questions or concerns before I could get to him. He kept me informed and …

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Response from business owner

Thank you for your nice review. We appreciate it.

via Google

Suzanne Yniguez
Suzanne Yniguez

Alex is a great mortgage rep!

Response from business owner

Thank you for the review! We appreciate your feedback!

via Google

Runie Arvisais
Runie Arvisais

Michael Xavier and his team are amazing! I felt really good throughout my whole refinance process! I will be working with Michael in the future for our home loan needs as we have already discussed! Michael kept me up to date and made sure …

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Response from business owner

Thank you for taking the time to review our company. Sincerely Rob

via Google

Jacqueline Reszetar
Jacqueline Reszetar

Ms. Perlow provided outstanding service and counseling to assist with the IRRL process. Her service was timely and honest.

Response from business owner

Thank you Jacqueline for the review! We appreciate your feedback!

via Google

sg dickenson
sg dickenson

Fast & super efficient making the whole house buying experience pleasant! Mari Medina made sure I knew what was happening in the process step by step! The ease of electronic signing & dealing with the paper work was super easy & very …

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Response from business owner

Thank you for the review! We appreciate your feedback!

via Google

Michael Zacarias
Michael Zacarias

5 star experience from West Coast Mortgage Group! I was able to purchase my new house in River Park with the best Mortgage Lender Agent Aisha Browe and amazing Real Estate Agent Diana Bolton. Mortgage Lender Aisha was awesome with over 30 …

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Response from business owner

Thank you Michael for the review! We appreciate your feedback!

via Google

Elizabeth Buno
Elizabeth Buno

Would definitely recommend West Coast Mortgage, very professional Company to work with!!

Response from business owner

Thanks Elizabeth

We appreciate the recommendation.

Rob

via Google

Elena Seymour
Elena Seymour

Highly recommend working with Michael Buccella! He always answered my calls and had every answer and some to my questions. Mike will keep you informed throughout the whole process and how it is going and what to do to get you the best rates…

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via Facebook

Bianca Garcia
Bianca Garcia

I am beyond please with WCM services especially Alex M. he helped my family and I purchase our very first home he was in touch in very step of the way in communication to paper work to the very last min of it. Definitely will be …

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Response from business owner

Thank you so much Bianca. We are very lucky to have Alex.

via Google

Fredo Lopez
Fredo Lopez

I was surprised to discover that the person who had been answering my avalanche of questions over the phone was none other than the CEO, Robert. His reliability and impeccable communication is a reflection of the team that surrounds him. He…

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Response from business owner

Thank you Fredo for your nice review and Congratulations!

via Google

Howzit Linda
Howzit Linda

Excellent company with great staff. What a pleasure to deal with these guys!

via Facebook

Stewart Knox
Stewart Knox

Excellent customer service day 24/7 this is my second transaction with Robert and his team, always great!

Response from business owner

Thank you for your review Stewart. We appreciate you coming back to us.

via Google

CourtneyWade Blunt
CourtneyWade Blunt

Ms.Smith and the team were great! Being a first time home buyer this process could have been very hard, but this team was great at translating documents, helping to navigate the process and ensuring that I understood each step. Thank you …

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via Google

Peter Holcomb
Peter Holcomb

My experience with WCMG was great! What I enjoyed specifically was working with Michael! As a first time re-fi client I wasn't sure what to think, but he made the refinancing process simple and easy for me to understand. Michael did a great…

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via Google

Caroline Okoro
Caroline Okoro

unable to download pictures but belief me I will recommend a friend to you

via Google

matthew jones
matthew jones

West coast mortgage and Robert Vellanoweth made my dream of owning a home come true. Him and his staff are friendly and really go that extra mile to make sure you’re put in the best situation. There is no one better than them. Their rates …

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Response from business owner

Thank you for your review Matt and congrats on the new home!

via Google

matt dunckel
matt dunckel

David Kessloff is our go to guy at West Coast. This is the fourth loan we've done with him. David makes the process easy and he is a pleasure to work with.

Response from business owner

Thank you Matt. We really appreciate your feedback and we agree Dave does a great job!

via Google

Mark Bustos
Mark Bustos

If you are looking for a home loan or a refinance the West Coast Mortgage Group’s team works hard on getting you the the best available rates and loan or refinancing available. I recently purchased a home and feel that the their team …

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via Facebook

erin stutz
erin stutz

We worked with Aisha Browe at West Coast Mortgage Group for our home refinance and it was a very smooth process. Aisha was totally on top of everything and made sure we were too! We both have busy work schedules and appreciated that Aisha …

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Response from business owner

Hi Erin, we appreciate your kind words and feedback. Aisha is one of our valued team members that always goes the extra mile for our customers.

via Google

Shaylene Maddox
Shaylene Maddox

Amanda and everyone at West Coast Mortgage are amazing. They made the entire process very easy & as stress free as possible. A 30-45 day escrow closed in 26 days. We truly appreciate all of their hard work and dedication!

Response from business owner

Hi Shaylene, Thank you for the nice feedback.

via Google

kevin hibbard
kevin hibbard

Aisha was awesome. Took care of everything, and quickly!

Response from business owner

Thank you for your review Kevin!

via Google

Mariea Souza
Mariea Souza

If I could give higher than a Five Star Rating, I would! Rob and his team are simply outstanding. It is so refreshing to work with a mortgage company that every single employee is the consummate professional.

My husband and I in our 32 …

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via Google

Danice Cook
Danice Cook

As a first time home buyer it can be very overwhelming and working with West Coast Mortgage helped to curtail a lot of my concerns and ease my stress level. My loan officer Perdita Smith was so great to work with and stayed in constant …

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Response from business owner

Thank you Danice. We appreciate you taking the time to review Perdita.

via Google

janet land
janet land

Tara and Michelle keep you well informed. They are thorough and informative as well as fast and the best fees and rate.

via Google

Melissa Keane
Melissa Keane

Tara Land knows her stuff!

via Google

Alison Adam
Alison Adam

Michael Xavier and the team at West Coast Mortgage Group, Sacramento were wonderful to work with! Michael was there for us every step of the way on our recent home re-fi process. He was in constant contact, answering all of our questions …

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via Google

Magdalena M Golden
Magdalena M Golden

The best of the best.....Thank you Kerrie. You Rock!!!!! We couldn't do it without you!!!! It really makes a difference when a Lender is there for the clients like you, plus amazing knowledge and proffesionalism. I thank you so much for …

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via Google

Priscilla Hill
Priscilla Hill

The process was so easy. Robert was awesome. So far I sent two referrals his way. Thanks WCM!

via Google

Jim Fitzpatrick
Jim Fitzpatrick

Mike X, was great to work with, very professional, was able to quickly respond to us on any issues that came about and resolve them quickly. I highly recommend working with Mike X at West Coast Mortgage Group.

via Google

Tanya Ovalle
Tanya Ovalle

Michael Xavier was exceptional! He took the time to answer all our questions. He has a quick response time which was very appealing. We closed in less than 30 days, which was a first for us. Easy, fast service...highly recommended!

via Google

Emily Kelly
Emily Kelly

It took me well over a year to improve my credit score enough to qualify for a home mortgage but Aisha was there every step of the way! There were lots of different changes and requirements but she explained everything and got me through! I…

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Response from business owner

Thank you Emily. We really appreciate your review.

via Facebook

Susie Rea
Susie Rea

My husband and I just bought our first home !!!! 💞🙏🏽 Thank you to Alex Martinez and our agent Margarita Escobar for making this experience easy and FAST !! I will definitely recommend WCMG to family and friends 💯👍🏽

via Google

David Fournier
David Fournier

Carla Burke not only found us a great refinance package, she helped get us on a pathway to better financial security. Her care and understanding of our situation gave us confidence that we were getting the best deal possible. We're so …

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via Facebook

maynardstardust
maynardstardust

Tara, Michelle and Amanda are such a great team! They took care of everything and we had a very positive experience. Definitely will refer West Coast Mortgage to all my friends.

via Google

Juan Jaramillo
Juan Jaramillo

Michael Buccella is very customer service person very knowledgeable and very helpful he was there every step of the way was recommended to him by a friend and all I can say is that we will be back in the future for there service's at West …

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via Google

beth himelhoch
beth himelhoch

Wonderful people to work with. Brent Tatum was awesome, followed through 24/7 and was very respectful. A very professional group of people.

via Google

Johnny Pena Comedy
Johnny Pena Comedy

I can't say enough good things about the people at West coast mortgage group. They made the process of buying a home quick and effortless. They we're professional and had a great deal of knowledge in their processes. I will go back to them …

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via Google

Kyle Blatter
Kyle Blatter

Paul Gigliotti was great, went above and beyond for us. Would absolutely work with them again!

via Google

Flora Karami
Flora Karami

We just bought a house and got our mortgage through West Coast Mortgage. Great company. We worked with Kathleen. She's awesome!

via Google

Sabrina Fines
Sabrina Fines

Everyone at West Coast Mortgage are friendly and helpful. I didn't feel pressured or like I was being sold something. Michael Bucccella handle our refi. He was very professional and patient. He was quick to respond to questions and …

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via Google

Thanuja Pathinayaka
Thanuja Pathinayaka

Great company to work with. Closed our purchase just under 10 days.

Thank you Brianna Waters and Tara for your great support on closing our loan o time. It was pleasure working with you guys.

Thank you.

Sanjeewa & Thanuja

via Google

Phil Fernandez
Phil Fernandez

Teresa and Rob are true professionals. They made our refinancing process a simple procedure. They over communicated the steps and showed great attention to detail during this difficult stressful time. If I ever have to do this again I will …

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via Google

Kris Bergesen
Kris Bergesen

Absolutely the easiest, hassle free mortgage re-fi Ive ever done. ( So was the 1st time I used them, so I came back! ) Thanks Amanda and the WCMG crew!

via Facebook

Gurbaksh Sandhu
Gurbaksh Sandhu

I was recommended to talk to Aisha and was I glad I worked on the loan with her. The loan process from the start to the closing went smoothly with her guidance. I can say a lot but the mortgage group was great to deal with and honesty goes …

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Response from business owner

Thank you for the review! We appreciate your feedback!

via Google

OkiFromPluto NoOne
OkiFromPluto NoOne

I was working with a lender that shall remain anonymous when I met Alex Martinez. His company’s marketing department was courteous, polite and very professional when they reached out to me mid-November. I believe the gentleman’s name to be …

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via Google

sharon moore
sharon moore

Absolutely recommend!

via Google

Amanda S
Amanda S

I was looking to refi my home end of 2017. I had initiated the process through 2 other broker firms before I got a lucky call from Mike Xavier with West Coast Mortgage. In a predatory business, I truly felt Mike was able to help me get the …

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via Google

Jaime Magana
Jaime Magana

Grate customer service fast and easy to close the refinance.

via Google

U F
U F

Alex Guzman from West Coast Mortgage Group was my loan mortgage originator a few years ago and I worked with him to refinance my home into a 15-year fixed mortgage. I have nothing to say but excellent things about him and the company for …

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via Google

Patricia Soto
Patricia Soto

(Translated by Google) Mr. Alex Martinez contacted me to help me refinance my house from the first moment I trusted him is a person who gives a kind treatment helped me a lot I made it possible that everything went perfect fulfilled each of…

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via Google

Carson Cody
Carson Cody

Passionate and responsive company. Easy to work with. Thank you for everything!!!

via Google

Su Fisher
Su Fisher

West Coast Mortgage Group handled my refi and I could not be happier! Brianna Waters walked me through it explaining every step of the process and no question I had was too stupid. She really was fantastic! The refi was completed swiftly …

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via Google

Arinel Greene
Arinel Greene

I had a wonderful experience working with Brianna Waters. She is very professional and organized. i would reccommend her to my family and friends.

via Google

Rebecca Chacon
Rebecca Chacon

Thank you Jason you were incredible you helped me, you were understanding, you were there for me alwaysWest Coast mortgage I would give more than five stars if I could I highly recommend this company and Jason hallways

via Facebook

Tye Nichols
Tye Nichols

Kathleen and West Coast Mortgage Group provided us with a great experience as our mortgage provider. We really felt that Kathleen was on our team as she provided personal service, kept us informed every step of the way, and helped to keep …

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Response from business owner

Thank you so much for the positive review, it was a pleasure to work with you.

via Google

bj Jaimez
bj Jaimez

Great experience I had with buying my home. Will definitely work with again and recommend to friends and family! Thank you west coast mortgage group.

Response from business owner

It was a pleasure to work with you, we always appreciate referrals, thank you!

via Google

Dennis Wong
Dennis Wong

Rob and Teresa at West Coast Mortgage Group are the best! Our refinancing went smoothly, and we closed within 30 days. They are professional, knowledgeable, and very responsive. I highly recommend West Coast Mortgage Group.

via Google

Dorothy Blakeman
Dorothy Blakeman

Debra Schottgen is absolutely amazing! She is absolutely phenomenal with loans! We have used her for years!

via Google

Ronald G
Ronald G

Kathleen Beck really works for you! She is constantly working. She rocks!

Dmarla Weaver
Dmarla Weaver

Best experience I had with buying my home. Thank you west coast mortgage group.

via Google

Johnathon E
Johnathon E

The process was seamless. Outstanding customer service!

Kenneth H
Kenneth H

Kathleen was the best mortgage broker!

Phylis Jones
Phylis Jones

My daughter recommended West Coast Mortgage after I had been working with another company for more than 2 1/2 moths. In less than a month, with the help of Robert Vellanoweth and Teresa Martin, my refinance was completed in less than 30 …

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Response from business owner

Thank you so much, we always appreciate positive feedback!

via Google

Anthony Villar
Anthony Villar

" What can I say ? West Coast Mortgage Co , Sacramento helped us purchase our ideal homes ( 3 in a row ) for my Mom, my Mom -in- Law, and now , for Me and my wife with ease and superb services. Dave Kessloff credit service specialist WCM …

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Response from business owner

Thank you Anthony! It sure was a pleasure to work with you and your family, we always appreciate good business.

via Google

Salomon Gonzalez
Salomon Gonzalez

Great service. Thanks

Response from business owner

Thank you 🙂

via Google

Joseph Ross
Joseph Ross

Great service! Will definitely work with again and recommend to friends and family!

Response from business owner

We always appreciate referrals, thank you!

via Google

Connie H
Connie H

Very easy group of people to work with.

Phil Mcalpin
Phil Mcalpin

Alex was amazing. He is the only reason I'm recommending this company. The underwriter was horrible. Alex did an amazing job making sure that deadlines were met and has excellent communication. The rating I'm giving is for Alex. He is an …

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Response from business owner

Thank you for your great review 🙂

via Google

Thomas G
Thomas G

It went great.Great customer service they helped me get through all my paperwork issues

Patti McShane
Patti McShane

Alex Martinez was very patient and always let us know what was going on. The experience was pleasant and painless. We are happy customers thanks to Alex.

Response from business owner

Thank you! Alex is always willing to go the extra mile for customers 🙂

via Google

Nanaur Biznez
Nanaur Biznez

Debra Schottgen is fabulous! She help me collect all of the paperwork I needed on tax information and put it all together in a comprehensive package to get me the loan I wanted at a spectacular rate. She helped clean up my credit report as …

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Response from business owner

Thank you! Debra is always standing by to give our customers excellent support 🙂

via Google

Dev In
Dev In

I was extremely impressed by the professionalism of West Coast Mortgage Group. My loan officer Seth Manry kept the process moving at pace that let me know I was always a priority during his day. He provided a level of expertise that made …

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via Facebook

Bryan Evans
Bryan Evans

Seth is one of the best in the biz. Helpful, friendly and prompt!!

Response from business owner

Thank you Bryan! We appreciate you taking the time to compliment Seth!

via Facebook

Bryan Evans
Bryan Evans

Seth is one of the best in the biz. Helpful, friendly and prompt!!

Response from business owner

Thank you Bryan! We appreciate you taking the time to compliment Seth!

via Facebook

Vinod Patel
Vinod Patel

Amazing level of customer service. The team at WCMG really take time to decipher all the intricacies of today's home loan needs. Thanks Brianna for all you did for us. Recommend you folks highly. Thank you.

Response from business owner

Thank you Vindol for the review! We are so happy to hear that Brianna Waters has gone above and beyond for you! We appreciate the recommendation and value your business. Please reach out if you need any further service in the future.

via Facebook

Chris Koch
Chris Koch

We recently met Aisha Browe through a friend and quickly built a well-founded trust in everything she had to offer us. In short, we were looking to refinance our home to improve our rate. She was punctual, educated us beyond the questions …

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via Facebook

Louise Appleton-Skubal
Louise Appleton-Skubal

This was the easiest and fastest re-fi of my house that I have every experienced. I am very grateful to Aisha Browe for making it all happen so smoothly and efficiently. I couldn't be happier with the results and would recommend Aisha and…

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via Facebook

cheryl k
cheryl k

Aisha has been an amazing resource to us. She has always found us the best rate. We have used Aisha for two new homes and a refinance. i confidently refer her to friends and family because of he clear and prompt communication. She explains …

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Response from business owner

Thank you so much for your great review. We always appreciate referrals, and Aisha is always standing by to go the extra mile 🙂

via Google