TEXAS CONSUMER COMPLAINT

WEST COAST MORTGAGE GROUP AND REALTY COMPANY

NMLS #5084
Broadway Branch
2716 Broadway
Sacramento, CA 95818
(916) 453-7533

TEXAS CONSUMER COMPLAINT NOTICE
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to:

Texas Department of Savings and Mortgage Lending
2601 North Lamar
Suite 201
Austin, Texas 78705

Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov.
A toll-free consumer hotline is available at 1-877-276-5550.

The department maintains a recovery fund to make payments of certain actual out-of-pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to payment of a claim.

For more information about the recovery fund, please consult www.sml.texas.gov.